Refund Policy

Returns
We want you to be completely satisfied with your purchase. If you’re not, you can return items under the following conditions:

• Returns must be initiated within [X] days of receiving the product.
• Items must be in original packaging, unused, and with tags intact.

Non-Returnable Items

• Perishable goods, custom orders, or clearance items.

Refunds

• Refunds are processed back to the original payment method within [X] business days of approval.
• Shipping fees are non-refundable.

Exchange Policy
We offer exchanges for defective or damaged products. Please contact us with proof of damage within [X] days of receipt.

How to Initiate a Return
Contact us at inquiry@wim.org.my with your order number and reason for return.